Your privacy matters to us.

We collect personal information from you, including information about your:

• Full name
• Contact information
• Location
• Interactions with us
• Billing or purchase information

We collect your personal information in order to:

• Supply Goods and services to you.
• Gain access to people’s property to facilitate the work requested.
• Verify the customers identity
• Undertake credit checks
• Market and improve our services including contacting the customer electronically

Besides our staff, we may share this information with:

• Any business that supports Phoenix’s services in order to undertake the supply of goods and services requested.
• Any credit reference/enforcement agency in order to provide credit reporting and enforcement services
• Any business that supports our services to maintain and host our IT system

If customers choose not to provide their full name and their contact information, we’ll be unable to provide goods and services.

We keep your information safe by storing it on our own server and password protected computer system and only allowing authorised staff to access this.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at dunedin@www.phoenixdunedin.co.nz, or 034811999, or P.O. Box 2507, South Dunedin, Dunedin.

Want to find out more?